
What a pharmacy app on your phone should do for a medical store owner
Billing belongs at the counter. A phone app should answer the questions you have when you are not in the shop. Here is what to expect from one.
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Notes on the jobs that actually take up your day: expiry, GST, purchase entry and stock. Written for owners, not for software buyers.
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Billing belongs at the counter. A phone app should answer the questions you have when you are not in the shop. Here is what to expect from one.

Most medicines moved from 12% to 5% GST in September 2025. What that means for your bills, your stock and the two returns you file.

A day at a medical store counter, and the software features that save time and money in it. Plus the ones that look good in a demo and get ignored.

Which medicines need a prescription, which need a separate register, what that register must show and how long to keep it.

The drug licence, the pharmacist, the shop, GST registration and the first stock order, in the order you will actually need them.

Customers on monthly medicines are the steadiest income a medical store has. How to notice when one stops coming, and how to keep them.

More customers, better margins and less money stuck on the shelf. Practical ways to grow a medical store from the counter you already have.

A paper bill book works until GST filing, an expiry check or a missing strip. What changes when you move the counter to software, and what does not.

Expiry losses are not bad luck, they are a record-keeping problem. Here is the monthly routine that catches batches while the distributor will still take them back.

There is no single best pharmacy software, only the one that fits your shop. Nine things to check before you pay for any of them.
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